Sunny Days El Palacio Resort & Spa ★★★★★

Good staff and clean

Bad food sometimes unfortunately

Very good variety of food. Recreation in the Aqua park are helpful and professional. Very nice animation team. Thank you for Boccia.

Room during check in was dirty. My request according the room was not done. Supervisor of housekeeping was not friendly and not helpful. The door of room 2122 needs renovation. Need to open light in corridor near stairs, so dark on the evening.

1-Location 2-beach 3-staff are professional . 4-Aqua-park 5-Animation show team and the presentation of the show are very nice .

Cups are not clean in the main restaurant and in the snacks bar at the pool ! Paper cups are not always available as alternative

All team members is familiar and very helpful , actually i feel that suuny dayes is my second home

Unfortunately, food quality is still very poor i hope it improves , and it's make me not good , So if any one need to come i recommend yo eat from outside,

Amazing view and a lot of activities

Food quality is very poor

Well it is my zillian time in the hotel ....have been in and out for some years now ...still my favourate place in hurghada due to ...location ... nice reef for snorkeling beside also sandy beach ...nice multimedia team .....cozy room and nice food ...it amazing how staff is getting better every time you check in ...i value the time taken for check in and out so much ....thanks muhammed in reception ....just amazing how professional these guys are ...management are all nice always contacting you assuring a pleasant stay ...well best wishes for them and greetings to all

How short i stayed lol.

Nice coral reef. Great place for sorkeling. Super hepfull personel

Lines for food. Lack off table during eating time. At anny time. Food is... 4/10 . Its not a bout how much only lack off quality.

Some of the barmen and waiters are utterly lovely and friendly. The reef is amazing. The hotel looks nice aesthetically.

Do NOT use the Taxi service in the lobby !! They are a disgrace !! I can't believe the hotel allow these cowboys to operate. I was there with my 9 year old and all we wanted was a simple return trip into Hurghada. Unfortunately, after a call to someone in Arabic, the driver dropped us at his friend's shop instead, who proceeded to get us closed inside and then he fleeced us for 65 dollars for a few items of cheap tat !!! He wouldn't let us leave the shop and his happy mood started to get nastier and nastier the more we tried to barter/leave. I ended up paying for the sake of my child's safety so we could leave !!!! Then, the return taxi never showed up at the arranged time and place so we ended up getting one off the street for 5 USD to get us back and the next day they jumped us in the lobby accusing us of not showing up and dodging the fare !!! I was livid. The guy rang the driver up who lied down the phone to him and said he turned up in time !!! I refused to pay the fare and got really angry with them and in the end he backed down. After that I booked all my taxis on Booking.com and they were all lovely and did the journey you requested, at the time you requested, for a very low fare !! I gave those guys good tips after each ride :) I REPEAT.....Do NOT use the dangerous cowboy taxi company in the lobby of Sunny Days Hotel - they are VILE !!!! Wifi was awful and cost 20 USD to have it in your room, PER DEVICE, not per room !!! The 'free lobby wifi' was even worse :( Food was okay to reasonably nice but restaurant is carnage and they don't put out cutlery with the plates at the beginning of the queue so finding clean cutlery is a constant nightmare. Waiters are only interested in taking your dirty plate away and dive on you to get it, the second you finish !!

- coral reef and sunken ship next to hotel beach. very cool! - the sea view and beach next to the rooms is really amazing! - most guests were Egyptians (it was local holiday time) or Russians. almost no Germans, which we liked ;) - the water slides are nice for the children - there is a pool bar - on the hotel area you always find enough free sun beds

- Internet was the worst i've ever had!! during the evening absolutly NO connection. Only on day and in deep night possible (but then EXTREME slow, less then 56 kb/s) and only in the lobby - the evening shows were nothing special - the pools closing every day at 18:00. Everybody must go out - the food was not so good (but we always found something to eat). sometimes not enough tables free in the main restaurant - drinks in small plastic cups were very annoying - in the night sometimes some drunk russians screaming and beating... - sometimes no electricity (but it was an adventure) - the reception is always so full, usually long waiting time

Good location nice outdoor ,nice staff

Rooms very old outdated furniture the bed is nit comfy the fish restaurant is was bad experience u cant book and thank to the director of fb he help us book but when. We go there they give us bad attitude i never see such comportement somewhere else after they serve food we leave

The hotel is very well. Staff so nice especially i want to thank the front office team. Tasty food nice pool.every thing was perfect Really we are planning to come again soon

Every things was amazing

Location

Food

The staff treated with high proficiency especially Ms. Perry from customer relations.

The food was average not that wow

Love my room view , great stuff specially Mr.Ahmed Shawky office manager ,Friendly animation ,Food variety

Food Quality :/ ,

Staff were friendly such as miss bery, Mr Mohamed receptionist, clean and the view was amazing

About the towel office was faraway because the hotel is huge

Everything is fine

The food, it should be better than.

Everything is nice, location, staff, the beach and big lagoon.

The food

It has spectacular views and lots of activities including an open sea canal. Sea access for snorkeling, camel rides, water slides, pools, fours open bars around the pool /canal area, restaurants with special menus, buffet style, and a spa. The AC works well. And the water pressure is excellent. There are shops near by. Or you can take a taxi a short drive into the town center.

It was a bit crowded perhaps because it is such a great bargain. Standing in line for food can become tedious especially if you are trying to enjoy your vacation. But the waiters will try to assist. Some of the rooms need updates.

Beach and pool are amazing Location is perfect 10 min away from all city centre

Food just need more variety

Place and location helpful staff specially Mahmoud at reception and Mohamed at pool bar also house keeping were nice people

Need more activities at night and animation team Food need more variety